Privacy Policy

1. Information We Collect

When you use Dee-Lington's, we may collect the following information:

• Personal details: name, email address, phone number
• Delivery address and location information
• Payment information (processed securely via Paystack — we do not store card details)
• Order history and preferences
• Account credentials (encrypted password)

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Communicate order updates and confirmations
• Improve our services and menu offerings
• Provide customer support
• Send promotional communications (only with your consent)
• Maintain and secure your account

3. Data Sharing

We do not sell or rent your personal information to third parties. We may share your data with:

• Payment processors (Paystack) to handle transactions securely
• Delivery partners solely to fulfill your orders
• Legal authorities when required by law

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All payment transactions are encrypted and processed through Paystack's secure infrastructure.

5. Cookies & Tracking

We use cookies and similar technologies to maintain your session, remember your preferences, and analyze website usage. You can control cookie settings through your browser preferences.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services. You may request deletion of your account and associated data at any time by contacting us.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Opt out of marketing communications at any time
• Withdraw consent for data processing where applicable

8. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

10. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us:

• Email: deelingtons1@gmail.com
• Phone: 09050458858
• WhatsApp: +2349050458858